How can I contact customer service about my RoarMoney account?

If you need to get support, we're happy to help. If you cannot find an answer to your question in the FAQs, you can access support in these ways:

Chat (New and Improved!) 

Resolve your issue through the chatbot or live chat with an agent! This is the best way to get support from MoneyLion!

You can access the chat on the home screen of the MoneyLion app or on the bottom right of the MoneyLion web dashboard on your computer.

Homepage_chat.png

 

Hours for Live Chat Support

  • 8 am to 12 am ET Monday – Friday
  • 10am-7pm ET Saturday

Phone

If you need to reach us by phone, you can call 1-801-252-4427 [NOTE: We highly recommend using the chatbot for the fastest response at this time.]

Hours for Live Phone Support

  • 8 am to 7 pm ET  Monday - Friday
  • 10 am to 6 pm ET Saturday

 

RoarMoney℠ demand deposit account provided by, and MoneyLion Debit Mastercard® issued by, MetaBank®, National Association, Member FDIC. RoarMoney is a service mark of MoneyLion, which offers the RoarMoney Account among its suite of financial products and services. Mastercard is a registered trademark, and the circle design is a trademark of Mastercard International. Funds are FDIC insured, subject to applicable limitations and restrictions, when we receive the funds deposited to your account.

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