Why am I not eligible for a RoarMoney account?

If you apply and receive a message that says you may be ineligible, it’s likely due to one or more of the following reasons, which are primarily for your security:

  • We are not able to verify your identity with the information provided.
  • If you were prompted to give answers pertaining to your ID, the authentication answers
    didn’t match our cross-check with public records.
  • You don’t meet the minimum age requirement (18) for membership.
  • There was a technical issue with the app.

Can I reapply for RoarMoneySM?

Yes, feel free to reapply. When you do, make sure all of your info is correct and matches what's on the public record.  If you continue to have issues, please don’t hesitate to contact the MoneyLion support team.


MoneyLion is a financial technology company, not a bank. RoarMoney demand deposit account provided by, and MoneyLion Debit Mastercard® issued by, MetaBank®, National Association, Member FDIC. RoarMoney is a service mark of MoneyLion. Mastercard is a registered trademark, and the circle design is a trademark of Mastercard International. Funds are FDIC insured, subject to applicable limitations and restrictions, when we receive the funds deposited to your account.

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