How Do I Contact Support?

If you need to get support, we're happy to help. As always, please first view our FAQs, where you can find answers without waiting. If you still cannot find an answer to your question, you can access support in these ways:

1. Chat (New and Improved!) - resolve your issue through the chatbot or live chat with an agent! This is the best way to get support from MoneyLion!

You can access the chat on the home screen of the MoneyLion app or on the bottom right of the MoneyLion web dashboard on your computer.

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2. Phone - If you need to reach us by phone you can call 1-801-252-4427 [NOTE: we highly recommend chatting with us at this time.]

 

Hours for Live Chat and Phone Support

Banking
8 am to 7 pm ET on Monday - Friday
10 am to 5 pm ET on Saturdays

Lending and Investment
9 am to 7 pm ET from Monday - Friday

Online Support Hours

All Products
8 am to 8 pm ET on Monday - Friday
10 am to 5 pm ET on Saturdays and Sundays


Holidays:

We are open on most federal holidays shown below except for Thanksgiving Day and Christmas Day. Please note that wait times may be longer on holidays, as we operate with a smaller support team on those days.

2019 Federal Holiday Calendar

Date Holiday 
Monday, January 1 New Year's Day 
Monday, January 21 Martin Luther King Jr. Day
Monday, May 27 Memorial Day
Thursday, July 4 Independence day 
Monday, September 2 Labor Day 
Monday, October 14 Columbus Day 
Monday, November 11 Veterans Day
Thursday, November 28 Thanksgiving Day
Wednesday, December 25 Christmas Day
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