What happens if I cannot make my Instacash℠ repayment?

We understand that life can throw curve balls now and then. If you're having trouble making your 0% APR Instacash repayment on the scheduled repayment date but would still like to make the repayment, we offer our customers the ability to defer their scheduled repayment date by up to two weeks once per direct deposit period. To do so, you can either submit a ticket to our support team here, and repay your Instacash manually as soon as you are able or you can defer your repayment date in the MoneyLion App via the chatbot. Remember that you have no obligation to repay any Instacash advance you receive but you won’t have access to additional Instacash advances until you have repaid all of your previous advances and related Tips and Turbo Fees. 

 

It's important to know that when you miss a payment, we will continue to attempt to repay your Instacash advance and any related Tips and Turbo Fees from your eligible accounts as long as your payment authorizations for those accounts remain active. You can withdraw the payment authorizations on your accounts or debit cards by following the prompts in the MoneyLion App to remove the payment method or by contacting customer service at customercare@moneylion.com, 1-801-252-4427, or at ML Plus LLC, Attn Customer Service, P.O. Box 1547, Sandy, UT 84091-1547.  Please note:  You must notify us at least three (3) business days (business days are Mondays through Fridays, excluding bank holidays) before your scheduled repayment date to give us and your financial institution sufficient time to process the revocation.

 

If you don’t see this deferment feature in the chatbot, there’s no need to worry — we’re rolling it out quickly so you will see it soon!

Was this article helpful?
122 out of 619 found this helpful
Have more questions? Submit a request