How do I change the address on my account?

To update your personal information such as your phone number, email, address or bank account associated with transfers, please use the form below to get an expedited resolution.

Make a change to my account Form


Change of address: 
If you're changing your address, the following documents will be accepted as proof of new address (all documents should be within the last 60 days):

  • Current statement from a financial institution (bank, credit union, or other financial institution)
    showing name and address.
  • Telephone bill (landline or mobile) showing name and address
  • Bill from Internet Provider showing name and address
  • Television/Cable/Satellite Provider showing name and address
  • Home or Renters Insurance Bill showing name and address.
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