What if I haven't received my direct deposit?

Thank you for setting up direct deposit and unlocking 0% APR advances on your hard-earned money! As soon as we receive your direct deposit amount from your employer or provider, we post it to your MoneyLion Checking account. If you have deposit notifications turned on in the MoneyLion app, you'll be notified as soon as your direct deposit hits your MoneyLion Checking account. 

If you do not see your direct deposit in your MoneyLion Checking account when you expect it, first check with your employer to confirm that your direct deposit info is correct (your employer has this information) and that payroll was processed. (It usually takes two business days for funds to be sent to your account once your employer processes payroll.) 

Bank and federal holidays can impact the timing of your deposit as well. See below. If you need assistance after reaching out to your employer, please submit a ticket to our support team here. 
 
Federal and bank holidays:
MoneyLion observes federal and bank holidays. On these days, banks are unable to process deposits, which may delay the arrival of a direct deposit until the next day. MoneyLion observes the following holidays in 2019:

Date Holiday 
Monday, January 1 New Year's Day 
Monday, January 21 Martin Luther King Jr. Day
Monday, May 27 Memorial Day
Thursday, July 4 Independence day 
Monday, September 2 Labor Day 
Monday, October 14 Columbus Day 
Monday, November 11 Veterans Day
Thursday, November 28 Thanksgiving Day
Wednesday, December 25 Christmas Day
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