How do I contact support?

If you need to get support, we're happy to help.

  1. FAQs - We recommend exploring our FAQs, where you can find answers without waiting 
  2. Online Support - Don't want to call? Fill out an online support request using the Support Form
  3. Phone - If you need to reach us by phone you can call 1-801-252-4427

Phone Hours

Banking
8 am to 7 pm ET on Monday - Friday
10 am to 5 pm ET on Saturdays

Lending and Investment
9 am to 7 pm ET from Monday - Friday

Online Support Hours

All Products
8 am to 8 pm ET on Monday - Friday
10 am to 5 pm ET on Saturdays and Sundays


Holidays:

We are open on most federal holidays shown below except for Thanksgiving Day and Christmas Day.
Please note that wait times may be longer on holidays, as we operate with a smaller support team on those days.

2019 Federal Holiday Calendar

Date Holiday 
Monday, January 1 New Year's Day 
Monday, January 21 Martin Luther King Jr. Day
Monday, May 27 Memorial Day
Thursday, July 4 Independence day 
Monday, September 2 Labor Day 
Monday, October 14 Columbus Day 
Monday, November 11 Veterans Day
Thursday, November 28 Thanksgiving Day
Wednesday, December 25 Christmas Day
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