If you need to get support, we're happy to help.
- FAQ - We recommend first exploring our FAQs, where you can find answers to your questions quickly without waiting.
- Support Request - If you need to submit a support request, please fill out a ticket using the Support Form
- Phone - If you need to reach us by phone you can call 1-801-252-4427
Our Operating hours:
8 a.m. to 8 p.m. ET from Monday - Friday
10 a.m. to 6:30 p.m. ET on Saturdays
We are open on most federal holidays shown below except for Thanksgiving Day and Christmas Day.
Please note that wait times may be longer on holidays, as we operate with a smaller support team on those days.
2019 Federal Holiday Calendar
|Monday, January 1||New Year's Day|
|Monday, January 21||Martin Luther King Jr. Day|
|Monday, May 27||Memorial Day|
|Thursday, July 4||Independence day|
|Monday, September 2||Labor Day|
|Monday, October 14||Columbus Day|
|Monday, November 11||Veterans Day|
|Thursday, November 28||Thanksgiving Day|
|Wednesday, December 25||Christmas Day|