If you need to get support, we're happy to help.
- FAQs - We recommend exploring our FAQs, where you can find answers without waiting
- Online Support - Don't want to call? Fill out an online support request using the Support Form
- Phone - If you need to reach us by phone you can call 1-801-252-4427 [NOTE: we highly recommend filing a ticket at this time.]
8 am to 7 pm ET on Monday - Friday
10 am to 5 pm ET on Saturdays
Lending and Investment
9 am to 7 pm ET from Monday - Friday
Online Support Hours
8 am to 8 pm ET on Monday - Friday
10 am to 5 pm ET on Saturdays and Sundays
We are open on most federal holidays shown below except for Thanksgiving Day and Christmas Day.
Please note that wait times may be longer on holidays, as we operate with a smaller support team on those days.
2019 Federal Holiday Calendar
|Monday, January 1||New Year's Day|
|Monday, January 21||Martin Luther King Jr. Day|
|Monday, May 27||Memorial Day|
|Thursday, July 4||Independence day|
|Monday, September 2||Labor Day|
|Monday, October 14||Columbus Day|
|Monday, November 11||Veterans Day|
|Thursday, November 28||Thanksgiving Day|
|Wednesday, December 25||Christmas Day|