If you need to get support, we're happy to help. As always, please first view our FAQs, where you can find answers without waiting. If you still cannot find an answer to your question, you can access support in these ways:
1. Chat (New and Improved!) - resolve your issue through the chatbot or live chat with an agent! This is the best way to get support from MoneyLion!
You can access the chat on the home screen of the MoneyLion app or on the bottom right of the MoneyLion web dashboard on your computer.
Hours for Live Chat and Phone Support
Banking
8 am to 7 pm ET on Monday - Friday
10 am to 5 pm ET on Saturdays
Lending and Investment
9 am to 7 pm ET from Monday - Friday
Online Support Hours
All Products
8 am to 8 pm ET on Monday - Friday
10 am to 5 pm ET on Saturdays and Sundays
Holidays:
We are open on most federal holidays shown below except for Thanksgiving Day and Christmas Day. Please note that wait times may be longer on holidays, as we operate with a smaller support team on those days.
2020 Federal Holiday Calendar
| Date | Holiday |
| Wednesday, January 1 | New Year's Day |
| Monday, January 20 | Martin Luther King Jr. Day |
| Monday, May 25 | Memorial Day |
| Friday, July 3 | Independence Day (observed) |
| Monday, September 7 | Labor Day |
| Monday, October 12 | Columbus Day |
| Wednesday, November 11 | Veterans Day |
| Thursday, November 26 | Thanksgiving Day |
| Friday, December 25 | Christmas Day |