How Do I Contact Support?

If you need to get support, we're happy to help. As always, please first view our FAQs, where you can find answers without waiting. If you still cannot find an answer to your question, you can access support in these ways:

1. Chat (New and Improved!) - resolve your issue through the chatbot or live chat with an agent! This is the best way to get support from MoneyLion!

You can access the chat on the home screen of the MoneyLion app or on the bottom right of the MoneyLion web dashboard on your computer.



Hours for Live Chat and Phone Support

8 am to 7 pm ET on Monday - Friday
10 am to 5 pm ET on Saturdays

Lending and Investment
9 am to 7 pm ET from Monday - Friday

Online Support Hours

All Products
8 am to 8 pm ET on Monday - Friday
10 am to 5 pm ET on Saturdays and Sundays


We are open on most federal holidays shown below except for Thanksgiving Day and Christmas Day. Please note that wait times may be longer on holidays, as we operate with a smaller support team on those days.

2020 Federal Holiday Calendar

Date Holiday 
Wednesday, January 1 New Year's Day 
Monday, January 20 Martin Luther King Jr. Day
Monday, May 25 Memorial Day
Friday, July 3 Independence Day (observed)
Monday, September 7 Labor Day 
Monday, October 12 Columbus Day 
Wednesday, November 11 Veterans Day
Thursday, November 26 Thanksgiving Day
Friday, December 25 Christmas Day
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